Customer Service NVQs

An NVQ is an internationally recognised work-based qualification. It demonstrates to employees that you are skilled and able to perform well in your role.

NVQs are work and practical-based qualifications. You will gather workplace evidence and complete knowledge questions to demonstrate your ability.

– Complete an induction with your assessor

– Gather workplace evidence

– Gain a witness testimony from a competent person

– Complete your knowledge questions

– You may need to complete written case studies (Reflective accounts)

– Complete a professional discussion with your assessor

– We use a purpose-built online portfolio system

– The NVQ is completed remotely

– Get access to a range of e-learning resources

– We simplify the whole process from start to finish

– You will have a dedicated industry professional assessor

– We cover the whole of the UK

– Our NVQs are OfQual-approved and we use a number of awarding bodies including NOCN, SQA and ProQual

– Plan 1: Payment in full – If you choose to pay for your NVQ in full, we will discount the overall cost by 10%

– Plan 2: 50% At The Start of the NVQ & 50% Upon Completion

– Plan 3: 33% At The Start of the NVQ, 33% After 1 Month & 33% Upon Completion of the NVQ

– Plan 4: Interest-free finance. We now offer 0% Finance Available Over 10 Months. Split the cost over 10 months. Please ask for more details.

Click here to view all our payment & funding options.

ELCAS Funding – Funding for service personnel and service leavers. For people with six years of service experience, funding is up to £1,000 per claim instalment. For people with eight years of service experience, funding is up to £2,000 per claim instalment. Click here to find out more.