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BEST SELLING PRODUCTS
Customer Service Level 4 NVQ Diploma
£1,200 + VAT | Or £120 + VAT monthly for 10 months
NVQ Overview
- Suitable for candidates who have an in-depth understanding of customer service and are responsible for its implementation
- Payment methods including 0% Finance available over 10 months
- Applicable for all industries
- Get your NVQ completed quickly & remotely in just 8 – 16 weeks
- ProQual accredited qualification
8 – 16 Weeks
NVQ
Learn at your own pace. Complete your NVQ as quickly as you need to.
Complete Remotely
Our e-portfolio system allows you to complete your NVQ online.
£1,200+VAT
Finance Available
Various payment methods available.
ProQual
Accredited
ProQual is the awarding body.
What to expect from the Customer Service
Level 4 NVQ
- Starting The NVQ
To get started you will need to complete our registration form, click here to contact us and receive your registration form.
As a minimum, you will need a copy of your photo ID.
The NVQ can be started on any day.
- During The NVQ
The NVQ is completed using our easy online portfolio system and you will need to complete the steps below.
- A set of knowledge questions – you can write these or have a discussion with your assessor.
- Work through our additional CPD Approved E-Learning Courses. These will be tailored to the NVQ units that you pick.
- Ask your Line Manager or similar person to complete a witness testimony. We will provide you with the document.
- Gather evidence of the work that you carry out, this could be documentation or this could be completed via written case studies.
- Conduct a professional discussion with your assessor.
- Your assessor may need to conduct a video call with you.
- Completing The NVQ
This can be completed in 8 weeks as long as you are prepared to work with your assessor and gather the correct evidence.
Once completed you will receive your ProQual diploma.
- Why Use CST Training
- We keep the NVQ process simple, allowing you to complete your NVQ quickly
- We help 1000s of candidates a year meet their educational goals. We have a proven model which excels across a variety of industries
- We have a 5 Star Trustpilot and Google Rating
- We have a 98% pass rate across all of our courses
- Competitive pricing for both individual and volume orders
- All our industry expert assessors are flexible, patient and experienced
Instructors where knowledgeable and informative and offered a great level of support throughout. would recommend
Jake Pye 09/02/2024 
Jack Owen, great instructor for SMSTS.
Clifton 09/02/2024 
jack was a fantastic tutor. very informative
Finley Davey 09/02/2024 
Jack Owens - Great tutor, even better bloke.
Will Darby 03/02/2024 
I have just completed the NVQ 6 My assessor Vlad Antochi was a great. He communicates well, I found sessions wth him very informative, engaging, useful and interesting. During the course, Vlad was very helpful, approachable, facilitated my learning and consistently supported me according to my own personal and work schedule. I would definitely reccomended CST Training because of this experience. Thank you for your hardworking, consistency and dedication. Samuel Yeboah
Samuel Yeboah 03/02/2024 
good tutor, helped me to understand what responsibilities i will be taking on and how they should be carried out.
jamie mullen 03/02/2024 
My SSSTS course today was with Jack Owen. Very helpful. He covert every subject that needed to be covered for you to pass the exam and your future.
Amarildo Tila 03/02/2024 
absolutely fantastic tutor, couldnt have asked for a better teacher :)
frozen MIcrowave 27/01/2024 
Had a fantastic weeks tuition with Jack Owen for an smsts online course. top Guy, would highly recommend
Adam King 27/01/2024 
had a weekend spent with Jack Owen and couldn't speak anymore highly of him and the group we had with us. would definitely recommend to anyone
Charley Prosser 27/01/2024 
NVQ FAQ’s
- What Is a NVQ?
An NVQ is an internationally recognised work-based qualification. It demonstrates to employees that you are skilled and able to perform well in your role.
NVQs are work and practical based qualifications. You will gather workplace evidence and complete knowledge questions to demonstrate your ability.
- What is the process?
– Complete an induction with your assessor
– Gather workplace evidence
– Gain a witness testimony from a competent person
– Complete your knowledge questions
– You may need to complete written case studies (Reflective accounts)
– Complete a professional discussion with your assessor
- Tell me more?
– We use a purpose-built online portfolio system
– Get access to a range of e-learning resources
– We simplify the whole process from start to finish
– You will have a dedicated industry professional assessor
– We cover the whole of the UK
– ILM is the awarding body
- Payment Plans
– Plan 1: Payment in full – If you choose to pay for your NVQ in full, we will discount the overall cost by 10%
– Plan 2: 50% At The Start of the NVQ & 50% Upon Completion
– Plan 3: 33% At The Start of the NVQ, 33% After 1 Month & 33% Upon Completion of the NVQ
– Plan 4: Interest free finance. We now offer 0% Finance Available Over 10 Months. Split the cost over 10 months. Please ask for more details.
- Grants & Funding
ELCAS Funding – Funding for service personnel and service leavers.
For people with six years of service experience, funding is up to £1,000 per claim instalment. For people with eight years of service experience, funding is up to £2,000 per claim instalment. Click here to find out more.
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